Who is the A-Hole? The customer, the manager or someone else?
Co-write w/ Andrea Kelley
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The chefs 😂😂💀
It's strange to me coz in Australia most places have surcharge for credit cards to counteract the fees
Having worked in a restaurant when I was 16, the kitchen staff running and hiding when the cops show up is a true thing!
Resto could absolutely do it if it's been a start to a week. And if it isn't written it isn't legal. Besides you wouldn't mind the transaction fees if it was a busy day, this wouldn't be any different.
It was excessive for the custo to bring an officer but at least it got resolved. 🤷🏽♂️
The customer is right, no matter how annoying it might be. Expensing things sucks and you have to have a receipt for every transaction and if you’re paying for more than a certain amount it usually has to be approved ahead of time. If they couldn’t each pay for their bill and had known the policy beforehand they might’ve chosen a different restaurant so they didn’t piss off whoever approves their expense reports.
No different than any other policy that should be posted. It’s the restaurants obligation to make customers aware of this before dining. Same as share charges.
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To be fair, if the people were to sit at 8 seperate tables and dine separately, they would have paid the fees anyways.
But yeah, post the policy
Went to McDonald's to get dinner after work. Waited in the drive-thru only to get to the speaker to be told only accepting cash. I asked the associate if she'd post a sign at the beginning area of the drive-thru that they were only accepting cash because of system failure. She said, "No we don't have time for that we are too busy". I said, does anyone have time to do extra? At least help out where you can, putting up a sign would help those in the drive-thru and you by not having these long drawn out back and forths about problems created by problems. She ignored what I said and then asked to take my order. I drove off. This is why people get frustrated at fast food places, sometimes, because people working there don't care at all about other's just themselves.
Naw customer's completely right in this case, and I feel sick writing that sentence but it is true.
If each of those people decided to come in, separately, one at a time and order what they ordered, and then pay one at a time separately with 18 different cards as 18 single guests there'd be no problem with that, right? If you want to avoid fees don't accept credit cards lmao
banger video
Asian restaurants solved this issue years ago by charging for credit transactions or being cash only 🙌🏾🙌🏾🙌🏾
I can be a a$$0. Depending upon the person/s
-Its not dine-and-dash if they offered to pay and you refuse.
-The few dollars you save in transaction fees is probably less than the money you now lose in tips, repeat business, and from 18 people review bombing you.
-How will the other guests feel about the manager arguing with the police (and losing).
Any decent manager would take the loss and post the policy for next time.
God one time in highschool we went to ihop after a show (theater, whole cast and crew) it was where we normally ate but when we went to pay they told us they couldn’t split the bill… cue an hour of people trying to figure out who and how was going to front the cost of the meal and get paid back by everyone the next day
The customers should have stated ahead of time that they would need separate tabs.
Private business the cop has no right to tell a business owner how to charge his customers that's a judges job the customers would have to sue because he is in the wrong but the cop just abused his authority big time I'd trespass him from my building
Terry is being cheap, cost of doing business and all that. Everyone pays with card and it such an obscure policy what person would known that coming in? Terry needs to let it go.
Simple fix, pass that transaction fee to them since they want an exception so bad
Wow the amount of peopel with the customer is crazy to me , i guess common sense is out the window. Let me go to this busy restaurant with a huge party where its almost impossible to keep track of what everyone ordered and top it off by making my servers life even harder because we didnt plan how to pay 🙄 like dam people you dont need 8 different cards to pay , use 1-3 and venmo each other or use the company card i promise you it's a lot easier for you then company staff
Ah man, if that PO would've told me that I would just be petty and make everyone pay cash. Debit and credit cards aren't legal tender 😂
The fact that a cop would waste their time on a civil matter seams highly unrealistic. If the customer wanted to use 8 cards they should cover the fees over the 3 card "limit"
Just tell the server there will be separate bills.
Have been in large groups and that is what we did. Didn't appreciate the18% mandatory tip foe very poor service…