The five steps to resolving any Blue Screen of Death are:
Step 1: Interview the user of the computer. (The quality of the interview is very important).
Step 2: Examine photos of multiple instances of BSOD from the problem computer.
Step 3: Examine Reliability History. (Windows Key then “Reliability history”)
Step 4: Perform diagnostic work indicated by steps 1-3.
Step 5: Attempt possible fixes indicated by steps 1-4.
Other valid ways to fix BSOD are:
Alternative 1: Buy a new computer.
Alternative 2: Use a BSOD viewer to examine the content of the dump files created during a BSOD as step 3b in the above sequence.
Alternative 3: Leave a comment on this video asking for free assistance. (Check back in 1 to 3 days for a reply to your comment).
If you enjoy wasting time then do any of these instead of the methods shown above:
Squirrel 1: Follow the advise of someone who starts with “Usually BSOD’s are caused by ….”
Squirrel 2: Run Chkdsk.
Squirrel 3: Run a virus scan.
Squirrel 4: Reinstall Windows.
Squirrel 5: Run System File Checker (SFC /scannow)
Squirrel 6: Try a fix that worked for someone else AKA: Throw mud at the wall to see if anything sticks.
The mission of this channel:
To provide free quick access to Windows computer support for end users and amateur/enthusiast/professional technicians.
source
Good morning
We need more problems, good one Doug.
Its a shame that I didn’t know about this channel (if it even existed) back when i had the troublesome Lenovo laptop (a Windows 10 laptop, made by Lenovo, which was constantly getting the BSOD, i would be lucky to go a week without it doing it, it mainly did it when i was watching YouTube videos, but it only did it every now and then, and sometimes it would BSOD when I wasn’t watching youtube videos
Sometimes it wouldn’t even BSOD, but would just freeze and become completely unresponsive, and if it did that when i was watching a video, the the audio would not cut off, but freeze as well, and when that happened, if i was using headphones, the frozen audio would start playing out of the laptops speakers instead of the headphones, it would be something like “welccccccccccccccccccccccccccccccccccccccc…”
Ive added a bit of space for if you want to try and guess what the problem may have been, further down is what i think the problem was based on the errors that the BSOD messages had
Based on the errors shown on the BSOD from that laptop, there seemed to be an issue with the RAM (and maybe other hardware and/or software related problems as well, but the only thing i can remember is that some of the errors definitely pointed to a RAM issue)
I have had a few BSOD on my current computer (a desktop), but those have been few and far between (i think I’ve had less than 5, most were back when that computer was still “young”, and ive not had any since upgrading it to Windows 11, and that computer did have a weird hardware malfunction of some sort, which i am still unsure what went wrong with it, but for whatever reason on that day it wouldn’t turn off, Windows was working normally, but the computer itself was refusing to turn off, Windows would display shutting down, but then return to the sign in screen, the hardware reset button wasn’t working either (separate to the power button), the only thing that worked was holding the power button, no idea what happened then, but it hasn’t done it since)
I also had a one off BSOD on my Windows 7 laptop, which i still have no clue what caused that
Edit: just remembered that i even managed to cause my desktop computer to completely freeze and become unresponsive when i was trying to use a VR headset, i had previously successfully installed and set up the headset, but i had uninstalled the software for the headset to free up space on the drive, and it was several months later when i reinstalled the software which was when i ran into issues, i ended up reinstalling Windows
Good night oo
Great content. Very informative.