Our eBay Store:
https://ebay.us/RGj1W6
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Things we use and like: (affiliate links in many cases, we earn a percentage at no cost to you – THANK YOU)
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American Bubble Boy – best deal online for Bubble Wrap and Tape:
https://tinyurl.com/mswmx5ba
USE CODE: SHEDFLIPS @ checkout to save 5% on packing tape
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Link to Jadens (The printer we have is the 268BT)
https://tinyurl.com/36czxvs9
Use coupon code Lonnie14 at checkout to save 14% off your order.
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These are the supplies I use from Zoro, a Grainger Company. Orders over $50 ship free. These are affiliate links that we will make a commission on at no cost to you. Thank you for supporting the channel.
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12x12x12 Shipping Box
https://www.kqzyfj.com/click-101201081-15076974?url=https%3A%2F%2Fwww.zoro.com%2Fc%2Fi%2FG4285547%2F&cjsku=G4285547
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12x10x4 Shipping Box
https://www.jdoqocy.com/click-101201081-15076974?url=https%3A%2F%2Fwww.zoro.com%2Fc%2Fi%2FG4341671%2F&cjsku=G4341671
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10x8x6 Shipping Box
https://www.kqzyfj.com/click-101201081-15076974?url=https%3A%2F%2Fwww.zoro.com%2Fc%2Fi%2FG3982045%2F&cjsku=G3982045
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8x6x4 Shipping Box
https://www.jdoqocy.com/click-101201081-15076974?url=https%3A%2F%2Fwww.zoro.com%2Fc%2Fi%2FG7596233%2F&cjsku=G7596233
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6x4x4 Shipping Box
https://www.tkqlhce.com/click-101201081-15076974?url=https%3A%2F%2Fwww.zoro.com%2Fc%2Fi%2FG4285732%2F&cjsku=G4285732
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Packing paper
https://www.jdoqocy.com/click-101201081-15076974?url=https%3A%2F%2Fwww.zoro.com%2Fc%2Fi%2FG2254095%2F&cjsku=G2254095
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Large Box Resizer Tool
https://amzn.to/3IkX6kK
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Small Box Resizer Tool
https://amzn.to/3DGM1s3
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3 Inch Desktop Tape Dispenser we use:
https://amzn.to/3ZFM1T5
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2 Inch Desktop Tape Dispenser we use:
https://amzn.to/4aH0Ycx
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7x5x4 White Fold Up Boxes:
https://amzn.to/4aJpdqu
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Clear plastic zip bags (assorted sizes)
https://amzn.to/3UaVlwc
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32 Gallon Clear Bags
https://amzn.to/3DD2Swc
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Acrylic risers for product photography
https://amzn.to/45zo8QC
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Mercari Referral Link – New accounts earn $40 credit after the first $100 completed sales:
https://merc.li/zFXpWGSgb
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List Perfectly, use coupon code SHEDFLIPS for 30% off your first month:
https://listperfectly.com/?ref=1389
Business contact:
[email protected]
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source
Yo Lonnie. Did you ask them for proof of what you sent? Just incase they watch your show and are scamming you? Good of you to be in front of it, but I make sure to get all details from buyers when they are making a claim.
Ask them to send photo of wrong item sent. So it’s all logged into eBay for future case info.
It’s sad but people take advantage. Just be cautious and get all the details.
Just incase. So you don’t chase your tail too much.
Candace! You look so pretty in pink!
I messed up an order for a $100 book. Oops.
Happened to me just yesterday. Sent wrong item to one customer. Ended up telling customer to keep and re-sent correct item… IT HAPPENS
I lay mine all out in order and print bulk order labels. They are automatically printed in order so it helps prevent me from switching labels. I still double check usually though.
I just shipped the wrong item today and got the return request email of item not as described. I found the correct similar item. Apologized profusely, got a label from PirateShip, and mailed it. I hope they take back their return request when the correct item arrives. If not, I will send a label for them to send the wrong item back and refund.
The only time I can remember ever shipping the wrong item, it was a book. I had two for sale. They bought one and I shipped the other. Fortunately I figured it out before the wrong book arrived and I shipped the right one too. Told them the wrong book was on its way and to keep it with my compliments. That of course was the one worth money.(sigh)
Nobody's perfect… Don't beat yourself up..
I use the same printer you use and 2 or 3 times that printer double printed the same label twice. Got burned once and the 2nd time it was caught by the PO clerk as a duplicate scan. You may be having the same problem I did
In Canada We Still Call It A Brooch… No Need To Make It Fancy EH Buddy LOL
Hi Lonnie & Candice, just curious, is this Canadian USPS strike hurting you guys? It is for me. Hoping it gets over soon. 😭
It definitely happens to us all. Thousands of items a year there's bound to be a mistake sooner or later. I once accidentally mailed a $100 VHS tape to a wrong buyer who ordered a $7 VHS tape. Luckily the buyer who received the expensive one sent it back no problem. I gave them a refund and sent them a replacement $7 tape free.
Excited to see you listing the World's Fair stuff. Such a cool buy!
I can tell you are beating yourself up. Give yourself some grace ish happens. I look forward to your videos. love you both and have gained so much knowledge watching y’all. Thank you for all you do!
❤
Go back to the video with you are packing it up
It's a horrible feeling for sure, I did it a few years ago, for me the buyers had the same first name and I wasn't careful enough. One buyer was awesome the other was not 🙄
Thank you for sharing this! I wanted to get a couple items shipped out before Thanksgiving and was in a hurry. I somehow mixed up the labels. I felt so terrible when the buyer messaged me that it was the wrong item. Unfortunately I will be out the extra shipping costs, but we all make mistakes sometimes. I have to remind myself that and not feel so bad about it.
It looks to me if you know the Item they got instead of the cook book you should know who is going to get the wrong item. The person that that item should get the cook book instead of the item they ordered. It happens Lonnie don't beat yourself up about it. I know you take pride in your shipping and packing but we are all human. Good thing it was an item that you have multible of.
Are you sure that you sent out the other item? I have accidently clicked on the wrong item to ship without realizing it then poof it is off the list. With you selling so many la italiana books you wouldnt even realize that you sent one out but then you wouldnt see the right item on the list to pull. I have almost done this too but catch it the same way you usually do. Unless you pull everything before hand. On big days I pull like 10 at a time.
also, did you even find out why you have been selling so many of the books? i did notice a relatively new youtube channel called Rosaria's Italian Cuisine and I can imagine anyone looking up a cookbook from her might instead find your listing.
I am trailing so far behind last Nov-Dec right now AND there are fewer days between Thanksgiving and Christmas this year.
Candice, put him on the naughty step for 10 minutes. We all make mistakes, just put it behind you and i bet you'll be checking things more. Great videos 👍
100 for shipping is robbery
I have done it before it sucks wow hopefully it gets resolved
What a beautiful unique butterfly.
Underestimating Shipping: it happens. We had one a couple weeks back that was about the same size. It was a new Stainless Range Vent Hood Trim part that had to travel about as far as it could (west to east coast). The last price hike caught me about $20 light on one of the biggest boxes I’ve recently packed. Luckily the list price was almost all profit, with a low COG. All you can really do is take the lower profit margin, tell the cautionary tale, move on to the next deal and still smile all the way to the bank. 😉
ya a few years back i listed some large speakers on ebay and it was $1000 sale, I had set shipping at $275, and since i ended up double boxing and packing them separate it ended up costing me double. by far the highest shipping cost i have ever had, hurt a bit to take a $275 hit, I even talked to the buyer on the phone and explained it to him, understandably he was not able to pay more for shipping, so i just absorbed it, was a bummer because my buy cost was sort of high, so in the end for this complex packing etc, i made a couple hundred dollars lol
We use the same method you do of packaging and labeling an item before moving on to the next item. We had an item that used the same tracking number and address as the previous item. Somehow, between eBay and our label printing app, this error happened. We found out that if we close the label app each time after printing the label, the issue hasn't happened again. Not sure if this is what happened to you but wanted to say not all mistakes are human.
Ebay seller for 24 yrs. I have made that shipping mistake. Most sellers do. Difference is I would never tell buyer to keep the item and refund them!!!??? No way. I immediately straighten it out. Tell buyer I'll get back to them with info next day, apologize. Send buyers prepaid labels or (QR code if necessary) to send to each other. It all works out. All are very accepting of a mistake and quick fix. I don't give my items for free and refunds.
Although an extra expense I use the " Packing List Enclosed " packets for putting the invoice in, showing the shipped to address only and this helps me verify I'm putting the right shipping label on the box