'The management of Royal Mail have royally messed up this once great postal service!' | Mark Dolan



β€˜Royal Mail has an excellent workforce, but the management have right royally messed up this once great postal service! Royal Mail has become Royal FAIL. If the service gets any worse, the government should return to sender.’

Mark Dolan rails against the decline of Royal Mail.

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43 thoughts on “'The management of Royal Mail have royally messed up this once great postal service!' | Mark Dolan”

  1. I have a post lady and as I am basically house bound and have several illnesses she always knocks on my door to check on me. We have a nice little chat which is so nice. A lovely caring person.

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  2. Had a couple of parcels that didn't arrive and popped into the place we had always gone with our little red cards (but didn't have any this time) and the chap behind the desk says yeah we've done away with the cards too expensive i said how are we supposed to know if you've tried to deliver and he said keep an eye on your emails. In the end he showed us a picture of a parcel holding cage and said its probably in thr bottom of that somewhere as we're very blocked up because of staff shortages. When i eventually got him to check the numbers he says oh yeah this is a post office one and rolled his eyes and explained they can't deliver to the houses anymore and you have to go collect them from your local post office, because of said staff shortages. I felt like i was in a Monty Python sketch. The post office and parcelforce are unfortunately finished and it doesn't make any sense because if individual companies can make profits from deliveries, then surely so can a company like this, its sad to watch its demise.

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  3. Gas electricity water railways royal mail once cheap cost to the people given away for peanuts by government's now high water rates high electricity bills high gas bills high priced rail tickets and royal mail pointless mail

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  4. Individual posties are quite good but god forbid if you have to go to the sorting office to pick something up. Having to deal with the public seems like a huge inconvenience to them. Service with a scowl.

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  5. I use the post office every day and post hundreds a month, rarely a problem, people today are a big problem, I could write a book on things they do wrong and get over charged because they are clueless, having said that I do correct post masters weekly on technical pricing, do your homework first πŸ™„

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  6. Remember two deliveries a day and Saturday thrown in .Remember 1st class stamps at 20p .The postman was the same delivering your mail year in year out .He or she wore a decent reasonably smart uniform and knew you almost personally .
    Well privatisation put paid to that nonsense . One delivery a day if you're lucky ,future Saturday delivery looking doubtful. A first class stamp just short of Β£1. A different person delivering who doesn't know you from Adam many of them taken on as casuals without the prospect of a contracted permanent position .
    Those long serving old school postpersons having their terms conditions and pension scheme trashed to an inferior one.
    Good old privatisation don't you just love it .
    Thatchers legacy.
    Privatisation ,a race to the bottom. An expensive race.

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  7. Royal Mail management have made the walks completely unachievable with brutal workloads ,the work go out and then comes back as the postal workers have run out of time, many believe management are deliberately running the service into the ground 😒

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  8. The EU said our Royal Mail was a Monopoly! And so we were forced to open up the postal / Parcel service to private companies, UPS, DHL et al cherry picked all the profitable parts of the Royal Mail ie Parcel Force but left the the Royal Mail to deliver a letter from Lands End to John Γ³ Groats for 75p!!!! Think you’re being a bit biasedπŸ€·β€β™‚οΈ see how much DHL charge for the same letter! Perhaps that’s why they leave the shite jobs to the Post OfficeπŸ€·β€β™‚οΈ

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  9. Thieving, lying gits that they are, once I've used up all my stamps they'll never get any more custom from me. I'll be using other couriers & sending E-cards instead. I hope they go bust! 🀬

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  10. its simple, they privatised the Royal Mail, the postal part was not money making so has to go, the parcel section was making money, so the staff get told to prioritise the parcels over the mail. its been all over the news for ages, the guy running it even got pulled up to one of these fake panels that have no teeth.

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  11. I was wondering why I haven't had any letters through the door in 2-3 weeks! I ignored my water bill for the last month, just like every year, and normally get a stroppy letter within 10 days from Southern Water threatening me with court action, I didn't get one this time, so thought something was up with Southern Water! Nope, it turns out it was Royal mail all along. I guess I need to pay my water bill now, God knows how far it has escalated in the court system!

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  12. I guess this 'infrastructure' issue is the fault of the government seeing as you mention it alongside the DVLA and the passport office.

    Oh wait… the government sold its remaining 30% stake in the Royal Mail in 2015 and it has been fully privatised since then. And the unions/staff initiated strike action pre-privatisation, warning that costs to consumers would rise and performance would suffer.

    Looks like privatisation worked eh.

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  13. It might be time for a new service. Could it be better put it back into public service Or change it change company to the new service It's 2023 is time for are 7 day service like amazon DPD DHL

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  14. I remember the days when I could post a letter in the afternoon and the recipient would get it at 6am the next morning.

    There used to be at least 2 deliveries a day.

    Now I'm lucky if the post comes by 4pm.

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  15. It's the curse of privatisation, there's a reality in this country , you want to ruin something, privatise it and the money men will pick it clean, just like the vultures they are, it's the curse of Thatcher, sell it off and watch it go downhill rapidly!!!!

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  16. This is happening in every big business..and this is what happens when you hire people straight into management because they got a degree..when we wake up and realise a degree doesn't mean smart…educated idiots are everywhere..

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  17. My local postie who's a nice guy informed me yesterday that he could no longer pick up more than one parcel from my home. New company rule and all that. He then proceeded to tell Me don't worry about it he'll continue as always and laughed. As I said he's a nice guy!

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  18. Over 14 days without mail here in Banbury. I know of one lady who is waiting for pain medication to be delivered. And what about summonses. Will the court wait for you to get one before passing sentence even if you don't know you've got one. I very much doubt it. πŸ™‚

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  19. Privatisation going well then. Lets add Royal Mail to the rail network, water, electric and gas companies.

    Next time I hear that market competition results with efficiency, a simple "fuck off" comes to mind.

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  20. In Royal Mail's defence, I'd like to point out they they make their best attempt at getting an item through even when the address is unclear. The other carriers capitalise on this and will deliberately post unclear items in their charge for delivery by RM. RM has this added obligation, to the advantage of the others.

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  21. Unfortunately the good Royal Fail staff are tared with the same brush as the bad, In the past I've had to deal with depot staff who tell me one thing and luckily went pre-pared and showed they were they were wrong so tail between legs, I've collected a package at 09:30 only to be sent a message at 12:00 telling me they delivery the part to my address at 16:42 the same day which I thought was clever delivering a package they didn't have and in the future, Dr Who would of been proud of them,
    I've had parcels just dumped outside my front door in full view of passers by, I had money go missing sent registered, I've had three working day signed for packages take 22 days and the latest is two packages went missing from North Bristol Depot And I live in south Bristol and all you get from there call centre staff is get the sender to make a claim, The Royal Fail don't care about peoples property and If you look at the The Postal Services Act 2000 there braking that act every day,
    🀬🀬🀬

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  22. It's like virtually all British institutions these days. They aren't as good as they used to be! Why this is I'm sure we can all contribute ideas to, but in the case of the Post Office it may include such elements as shareholders, costs, competition (with parcels), emails replacing letters as the main form of written comms, the increased number of people in the UK, and the fact that the larger an institution gets, the less efficient it becomes. Is there a way back for the Post Office? I hope so as I'm someone who still enjoys receiving post, but I can't see an easy way.

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