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Steps to fix your device.
1. Remove the Right muff
2. Unscrew the rear touchpad
3. Remove the touchpad
4. Unscrew the main PCB
5. Unplug the main wire and battery
6. Remove the main PCB
7. Unscrew the hinge holder under the PCB
8. Remove the main housing from the panel
9. Remove the inside of the panel
10. Remove the wire from the hinge
11. Remove the broken hinge
12. Install the new hinge
13. Get back to jamming out 🎵
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You can do o one to xm4
Nice! Easy enough for me to follow, took me 10 mins. Any ideas on where to get a replacement swivel? It seems out of stock on your website and I couldn't find any on eBay. I'm gonna try epoxying my broken one and hope it works for now.
Thank you for the video! I have a broken hinge for WH-1000XM4 (right side). Where could I purchase a replacement hinge? Thank you.
is this identical to the xm4?
Jesus why didn't they just make this part metal!
Worked perfectly thank you
I bought the swivel piece for the XM4 recently, but I'm missing the metal U-shaped piece. Are you planning on selling this piece on your site anytime soon?
They shipped me the wrong piece when I bought the XM4 piece from them (They sent the XM3 piece by accident), but I emailed them and got the right part for free within two days!
Installed, works perfectly, I recommend them!
I think you forgot to mention you are going to go ahead, a few times. Hope your TPS reports are all in order and you used the new coversheets, mmmm, yeah? That would be great
the fact that we even gotta do this is fucking pitiful, paid so much for em .
This is really interesting. I have a broken swivel on my XM4. Any change you have a partner or someone who ships from within Europe? The postage costs are pretty high on your store.
Huge thanks for an excellent video. It took a few months for me to source the part via ebay (in the UK) but once I had it, I was able to successfully repair my headphones in less than an hour. Given how many people report this part breaking, Sony should be ashamed of themselves for not acknowledging it as a design flaw and covering its repair under their warranty. By helping me fix it myself, you saved me ~£100 (repair + postage). Thanks again.
On your website I there's only black replacement parts and I have gray headphones. Is it possible to buy diffrent colors. if not how bad would non matching look?
I just repaired my son's headphones with your parts and this helpful video! Big thanks for supporting the DIYer!
So it's the same procedure with the left side? I did the right but while I was doing it I noticed the little piece on the left side also had a crack in it
Mid repair I find out that the metal clip isn't included in my purchase of the hinge. I go back to read the website listing and its clearly stated. I didnt read it. Very disappointing. What do I do if I no longer have the metal U shaped clip?
What is the mm for the screw driver? You have multiple sizes on your website.
Someone should just 3d print the swivel hinges for both sides and they would make a killing. This is my 2nd hinge breaking and this time its the right side.
Were your orginal headphones supposed to have a metal u shaped piece? I didn't see one when taking it apart. :/
Will you be doing a tutorial for the left side? It looks very different when you pop the cover.
I haven't used my broken xm4's for maybe 6 months to a year now. I kept the broken pieces though, ended up gluing the broken pieces together and following this video and now I'm able to use my headphones again! Thank you 🙂
THANK YOU I LOVE YOU! I bought a new hinge and that u shaped metal piece for the left side of my headphones, and got nervous because you were fixing the right side but I followed the guide and the hinge is FIXED! I hope they last and and I made sure to favorite your website so if I need any more parts I know where to get them. I also got some new earpads which so far feel fine. Again, this guide is a LIFE SAVER.
Shitty Japanese design. Planned obsolescence on full display. If we lived in a civilized society peddling such a piece of junk would be prosecuted.
hello! will you be kind enough to share preventive measures on how not to break them?
Know that if you follow the link the link to buy parts, the plastic swivel DOES NOT include the metal U-shaped piece, even though the video states, "should come with this u-shaped…metal piece." My bad for not reading the entire description and trusting the video. Not wanting to pay approx. $15 more dollars and waiting for the metal clip to ship, I used an electrical ring terminal (maybe 5 cents) and fabricated a clip in maybe 10 minutes.
I wasn't able to find the blue gasket on your website. Could you please share the url?
thanks for you video, i could fix my headphone 😍😍😍
Whats a good wh1000xm4 alternative that has a stronger swivel hinge, bose?
My right swivel was damaged so, I ordered the replacement kits and tools from your website, and i got the stuff today and I just repaired it and it works amazing, thank you so much 🙂
Although the prices look pretty reasonable for individual peices, to do a meanful repair it costs a lot. Both my left and right hinges are broken as a result of which I have buy 3 tools along with 2 metal U pieces, with the 2 swivels. Thats around 100 dollars + 80 dollars shipping to where I live. For that much money I guess I would be better of buying a new pair of headphones to be honest.
Thanks bro … keep up the good work best wishes from Santa Barbara California.